Customer Success & Service
Insights for customer success and service teams using HubSpot. Covers ticketing, knowledge bases, feedback and NPS, SLAs, and playbooks so you can scale support and improve retention with Service Hub.
HubSpot Notification Emails Missing? The Hidden Bounce Mystery Solved!
Troubleshooting HubSpot notification emails that aren't reaching specific users? Learn how a 'hidden' bounce can be the culprit and get actionable steps for better email deliverability, crucial for your HubSpot embedded store.
HubSpot Help Desk Hacks: Stop Duplicate Tickets & Streamline Support for Your Online Store
Tired of duplicate support tickets in HubSpot? Learn how to configure your help desk settings to prevent duplicates and keep your customer service efficient, especially for your online store.
HubSpot Surveys: Seamlessly Auto-Populate Email Fields for Better Data
Struggling to tie HubSpot survey responses to contact profiles? Learn expert tips from the HubSpot Community on how to auto-populate email fields for cleaner data.
Unlock Seamless Customer Service: Connecting Your Team Inbox to HubSpot (And Who Can Do It!)
Learn how to connect your team inbox to HubSpot's conversations for unified customer service. Discover who needs admin permissions and best practices for streamlined communication, especially for e-commerce.
Unlocking In-App NPS Surveys: A HubSpot API Approach for Mobile Feedback
Discover how to implement native in-app NPS surveys for your iOS app using HubSpot's API, inspired by a HubSpot Community discussion. ESHOPMAN explores custom solutions for seamless mobile feedback.
HubSpot Help Desk Secrets: How to Create Internal Tickets Without Notifying Customers
Learn how to create internal help desk tickets in HubSpot for training, auditing, and backend processes without ever notifying your customers. A must-read for RevOps and e-commerce managers.
Don't Lose Your HubSpot Certs! How to Transfer Credentials After a Job Change
Lost access to your old employer's email? Learn how to transfer your HubSpot certifications to your new account, inspired by a real community discussion. Essential for RevOps & marketers.
HubSpot Certificate Woes: What to Do When Your Download Gets Stuck (and Why It Might Not Be a Glitch)
Trouble downloading your HubSpot Academy certificate? Dive into a real community discussion to uncover troubleshooting steps and the unexpected reason why some certifications disappear.
Stuck in HubSpot Academy? Troubleshooting Course Progress & Quiz Errors for E-commerce Success
Facing issues with HubSpot Academy course progress or quizzes? Learn expert troubleshooting tips from a real community discussion to get back on track and master your ecommerce storefront application.
Mastering HubSpot Ticket Automation: How to Send Automated Service Emails
Learn how to set up automated email responses for HubSpot tickets using workflows, ensuring timely communication for your service team and internal users. ESHOPMAN's expert guide.
Streamlining Your HubSpot Service Hub: Tackling Duplicate Tickets Head-On
Learn how to manage and prevent duplicate tickets in HubSpot Service Hub. Discover manual merging techniques and third-party automation tools to streamline your e-commerce customer service and RevOps.
HubSpot for Field Service: Mastering Parts Delivery with Custom Objects
Struggling with parts delivery for field service in HubSpot? Discover how Custom Objects provide the flexibility you need for tracking, approvals, and fulfillment. Learn from a HubSpot Community discussion.