Customer Success & Service
Insights for customer success and service teams using HubSpot. Covers ticketing, knowledge bases, feedback and NPS, SLAs, and playbooks so you can scale support and improve retention with Service Hub.
WhatsApp in HubSpot: Taming Unknown Users & Automating Weekend Replies
Solve the challenge of 'unknown' WhatsApp users in HubSpot. Learn to automate weekend replies and manage contacts effectively for better customer engagement.
HubSpot Tickets and WhatsApp: Automating New Ticket Creation After Close
Explore HubSpot ticket automation for WhatsApp. Learn how to create new tickets automatically after closing previous conversations. Workarounds and best practices included.
Show Off Your Success: Displaying HubSpot Customer Feedback Scores on Your Website
Learn how to display your HubSpot CES, CSAT, and NPS scores dynamically on your website. Boost trust and conversions with these expert tips!
Locked Out? How to Remove IP Restrictions in HubSpot When Your Subscription Expires
Find yourself locked out of HubSpot after your subscription lapsed due to IP restrictions? Here's how to regain access and remove those restrictions.
Daily HubSpot Workflow Magic: Date Automation Without Operations Hub
Unlock daily workflow automation in HubSpot without Operations Hub. Learn clever workarounds for date-based triggers and task creation. Perfect for RevOps and e-commerce.
HubSpot Ticket Automation: Sending Customer Emails Without Marketing Consent
Learn how to automate customer emails for HubSpot tickets, even if contacts aren't opted into marketing emails. Explore transactional email options.
HubSpot Email Deliverability: Are IP Address Changes Impacting Your Campaigns?
Learn how HubSpot IP address changes can affect your email deliverability and what steps to take to ensure your marketing emails reach your audience. Plus, ESHOPMAN's take on the issue.
HubSpot Account Settings: How to Change Your Country Information
A simple guide to updating your country information within HubSpot, covering both billing and general account defaults.
Troubleshooting Your HubSpot Knowledge Base in a Sandbox Environment
Struggling to preview your HubSpot Knowledge Base in a sandbox? Explore testing strategies and solutions for effective chatflow integration.
Embedding Your HubSpot Customer Portal: A Developer's Guide
Learn how to embed your HubSpot customer portal into a React application for a seamless user experience. Explore different integration methods and design considerations.
Automated WhatsApp Messages in HubSpot: A Quick Guide
Learn how to automate WhatsApp messages in HubSpot for OOO replies and more. Get expert advice and troubleshooting tips from the HubSpot Community.
Troubleshooting HubSpot's Customer Agent: A Community Quick Fix
Having trouble with HubSpot's Customer Agent? Learn how to configure CRM properties for qualification criteria with this quick fix from the HubSpot Community.